Agentic commerce. Higher conversion, lower CAC.
Production agents across storefront, contact center, supply and merchandising — no 50-person AI org required.
Where current AI stacks break.
Agentic shopping is here
ChatGPT, Perplexity and Amazon's Rufus are reshaping discovery.
Contact-center economics
Returns, WISMO and post-purchase queries crush margins; legacy bots deflect <30% with poor CSAT.
Catalog & content debt
Millions of SKUs need fresh copy, attributes, imagery and translations every season.
Returns & fraud spiral
Bracketing, wardrobing and policy abuse erode margin; fraud rings move faster than rule engines.
Supply & promo whiplash
Tariff swings, OOS events and promo cannibalization arrive faster than planners can react.
Privacy & brand safety
Every agent reply is a brand statement.
Ship in weeks, not years.
Pre-built, evaluated and governed — on Synaptix Cloud or on-prem.
Conversational Shopping Agent
On-site and in-app guided selling that understands intent, recommends across the catalog and closes.
Customer Service Agent
Omnichannel resolution across order status, returns, exchanges and account issues.
Returns & Reverse-Logistics Agent
Triages return reasons, offers exchange / store-credit alternatives, schedules pickups and routes to the optimal disposition.
Catalog Enrichment Agent
Generates SEO-grade copy, attributes, alt text and localized variants for millions of SKUs.
Merchandising & Pricing Copilot
Surfaces demand signals, drafts promo plans and re-prices long-tail SKUs against competitor and elasticity data.
Fraud & Abuse Agent
Scores orders, returns and accounts across signals; clusters policy abuse and drafts case decisions for review.
Supplier & Vendor Ops Agent
PO confirmations, ASN reconciliation, chargebacks and vendor scorecards.
Demand Planning Copilot
Reads POS, weather, marketing and macro signals; drafts forecasts and exception lists for planners.
Built for regulated workloads
Native systems integration
Ready to operationalize your agents?
Talk to our team about a pilot on Synaptix Cloud or on-prem.