Lower combined ratio. Faster cycle times.
From submission to settlement — automate unstructured work with the explainability the NAIC Model Bulletin demands.
Where current AI stacks break.
Combined-ratio pressure
Cat losses, social inflation and reinsurance costs are squeezing margins.
Unstructured submission flood
ACORDs, schedules of value, loss runs and emails arrive faster than underwriters can read them.
Long-tail claims complexity
No two complex claims look alike.
Fraud signals scattered
Patterns hide across SIU, claims, billing, telematics and external data.
Regulator scrutiny on AI
NAIC Model Bulletin, Colorado Reg 10-1-1, NYDFS.
Carrier-broker friction
Status questions consume the underwriting capacity that should be pricing risk.
Ship in weeks, not years.
Pre-built, evaluated and governed — on Synaptix Cloud or on-prem.
Submission Triage & Clearance Agent
Parses ACORDs, SOVs and brokers' attachments, scores appetite fit, runs clearance and routes to the right underwriter.
Underwriting Copilot
Surfaces exposure, prior losses and external data, drafts referrals and pre-fills quotes against the rating engine.
FNOL & First-Touch Agent
Multilingual intake across phone, web and embedded channels with coverage check, severity scoring and immediate next-step guidance.
Complex Claims Agent
Reads medicals, repair estimates, ISO ClaimSearch and adjuster notes; drafts reserves, reservation-of-rights letters and settlement ranges with reasoning.
SIU / Fraud Detection Agent
Clusters cross-channel signals, drafts referrals and runs investigations with chain-of-evidence audit.
Subrogation Recovery Agent
Identifies recoverable claims, drafts demand packages and tracks responses against statute clocks.
Customer Servicing & Retention
Policy questions, endorsements, billing and renewals with safe escalation and next-best-action for retention.
Broker Servicing Agent
Answers status, quote and certificate-of-insurance requests automatically.
Built for regulated workloads
Native systems integration
Resources for insurance teams
Ready to operationalize your agents?
Talk to our team about a pilot on Synaptix Cloud or on-prem.