Lower combined ratio. Faster cycle times.
From submission to settlement, automate the long-tail of unstructured work — with the explainability state regulators and the NAIC Model Bulletin now demand.
Where current AI stacks break.
Combined-ratio pressure
Cat losses, social inflation and reinsurance costs are squeezing margins — every point of expense ratio matters.
Unstructured submission flood
ACORDs, schedules of value, loss runs and emails arrive faster than underwriters can read them.
Long-tail claims complexity
No two complex claims look alike — rule-based automation hits a hard ceiling at the loss types that actually drive leakage.
Fraud signals scattered
Patterns hide across SIU, claims, billing, telematics and external data — and surface too late.
Regulator scrutiny on AI
NAIC Model Bulletin, Colorado Reg 10-1-1, NYDFS — every state expects governance, testing and bias controls.
Carrier-broker friction
Status questions consume the underwriting capacity that should be pricing risk.
Ship in weeks, not years.
Pre-built, evaluated and governed. Bring them up on Synaptix Cloud or your on-prem appliance.
Submission Triage & Clearance Agent
Parses ACORDs, SOVs and brokers' attachments, scores appetite fit, runs clearance and routes to the right underwriter — in minutes, not days.
Underwriting Copilot
Surfaces exposure, prior losses and external data, drafts referrals and pre-fills quotes against the rating engine.
FNOL & First-Touch Agent
Multilingual intake across phone, web and embedded channels with coverage check, severity scoring and immediate next-step guidance.
Complex Claims Agent
Reads medicals, repair estimates, ISO ClaimSearch and adjuster notes; drafts reserves, reservation-of-rights letters and settlement ranges with reasoning.
SIU / Fraud Detection Agent
Clusters cross-channel signals, drafts referrals and runs investigations with chain-of-evidence audit.
Subrogation Recovery Agent
Identifies recoverable claims, drafts demand packages and tracks responses against statute clocks.
Customer Servicing & Retention
Policy questions, endorsements, billing and renewals with safe escalation and next-best-action for retention.
Broker Servicing Agent
Answers status, quote and certificate-of-insurance requests automatically — freeing underwriting capacity for new business.
Built for regulated workloads
Native systems integration
Resources for insurance teams
Ready to operationalize your agents?
Talk to our team about a pilot on Synaptix Cloud or on-prem.