A regional health plan moves from 6-day to 14-minute median prior-auth turnaround with a multi-agent reference architecture.
Meridian was processing 18,000 prior-auth cases per week with a 6-day median turnaround.
A multi-agent prior-auth pipeline on the Agent Platform: intake normalizes requests, a clinical-evidence agent extracts EHR/PDF context, a policy-reasoning agent applies medical necessity with citations, and a decision agent issues approve/deny/pend with a clinician-reviewable rationale.
"We hit the 48-hour bar in week one and never went back. Clinicians spend their time on cases that actually need judgment."
A Tier-1 European bank cuts its KYC backlog 70% with a continuous, evidence-grounded multi-agent review.
Read →A specialty insurer triples adjuster throughput on complex claims with a multi-agent triage and investigation stack.
Read →A global pharma cuts MLR review cycles 64% with an evidence-grounded, regulator-defensible agent stack across 14 markets.
Read →Ready to operationalize your agents?
Talk to our team about a pilot on Synaptix Cloud or on-prem.