A Tier-1 European bank cuts its KYC backlog 70% with a continuous, evidence-grounded multi-agent review system.
Northbank's KYC operation was running on a 1-3-5-year refresh cycle, with a remediation backlog measured in tens of thousands of cases. Regulator expectations were shifting toward continuous review, and the bank's existing case-management tooling could not produce the evidence chains the new bar required.
Synaptix delivered a perpetual KYC multi-agent system: continuous watcher agents on sanctions, PEP and adverse media; a triage agent scoring materiality; an evidence agent producing citation-grounded case files; a reasoning agent applying KYC policy; and a reviewer agent pre-drafting the analyst sign-off. Deployed in Northbank's EU-resident VPC with full audit to the bank's SIEM.
"Our regulators moved from skeptical to enthusiastic in one walkthrough. The audit chain is what closed it."
How a regional health plan moved from 6-day to 14-minute median prior authorization turnaround with a multi-agent reference architecture.
Read →A specialty insurer triples adjuster throughput on complex claims with a multi-agent triage and investigation stack.
Read →A global pharma cuts MLR review cycles 64% with an evidence-grounded, regulator-defensible agent stack across 14 markets.
Read →Ready to operationalize your agents?
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